AI has the power to change all that. When applied correctly, AI can be an intelligent assistant that makes our day-to-day jobs easier and helps us to truly become more efficient. AI solutions can filter incoming information based on preference, inform us about approaching deadlines, perform automatic scheduling tasks in case of absence, or even observe and report our messaging behavior. Thanks to Natural Language Processing technology, employees will be able to talk to machines and applications to receive relevant information or perform tasks. And with intelligent automation – a combination of automation and AI – bots will tackle increasingle complex assignments.
Security plays an important role as well: new AI tech is able to scan documents across devices for malevolent software, and to automatically restrict access depending on the context in which a sensitive document is opened.
Powered by AI, the intelligent workplace will boost collaboration by eliminating the communication barriers between team members. It will present users with relevant, real-time information, predict issues, and prevent problems.
It can help us all to work better in every way, across multiple platforms and devices. That is, if your company and its employees are ready – and willing – to fully embrace its potential.
Customer experience - Belgian payroll industry leader
delaware developed a specialized chatbot for a large-scale payroll and human development player. After discovering via web analytics that the Q&A section on their entrepreneurship website goes largely unused, the information contained in the section was used to power the bot – which offers guidance, feedback and human handover and ‘contact me later’ features in two languages, with automatic language detection.